ROOFING, RAISED TO
A HIGHER STANDARD
You have plenty of roofing companies to choose from in Western North Carolina — we know that. What sets RuFR USA apart is a stubborn commitment to your satisfaction, backed by 10+ years of experience in the roofing industry and a warranty that actually means something.
By the Numbers
RUFR USA
AT A GLANCE
Years of Experience
Over a decade in the roofing industry, with insurance restoration as our specialty from day one.
Roofs Across WNC
Hundreds of completed roofs across the Western North Carolina mountains — every one carrying a 5-star review.
Towns Served
Every corner of Western North Carolina, from Asheville to Lake Lure to Brevard.
BBB Rating
Accredited by the Better Business Bureau with an A+ rating — accountability you can look up yourself.
Who We Are
WESTERN NORTH CAROLINA'S
MOST TRUSTED ROOFER
RuFR USA is a locally owned roofing company built around one idea: the roofing experience in the mountains deserved to be better. No storm-chasing crews from three states away, no bid-and-vanish contractors — a local team that answers its phone, shows up when it says it will, and treats honesty and reliability as the job description rather than the sales pitch.
Everything your home's exterior needs, under one roof:
- Free roof inspections with detailed, photo-documented assessments
- Hail and storm damage restoration, with the insurance claim handled start to finish
- Residential, commercial, and multi-family roofing
- Gutter installation, replacement, repair, and cleaning
- Siding installation, repair, and replacement
- Attic insulation and mold remediation
- Solar detach & reset — coordinated with our solar partner, WNC SolarSquad
What Sets Us Apart
ROOF AND SOLAR,
ONE PROJECT
Here is the difference most homeowners never discover until it is too late: when a roof needs work and there are solar panels on it, the panels have to come off and go back on — and the seam between the roofing and the solar work is exactly where warranties fall apart and fingers get pointed. We set it up so that does not happen. We partner with WNC SolarSquad, a dedicated local solar specialist, to detach and reset your array, coordinated with our roofing on one schedule and one point of contact — a clean roof-and-solar handoff most local roofers never set up.
That coordination is also why CertainTeed is the only shingle we build on: it is the rare manufacturer whose warranty survives having solar mounted to the roof. Between their materials and our workmanship, your roof stays protected on paper from every angle — panels and all.
YOU CAN COUNT
ON US
Hiring RuFR means getting a partner who still cares about your roof long after the last shingle is nailed down. If something isn't right, we come back and make it right — that's not a slogan, it's how we've kept an A+ standing with the Better Business Bureau and a review history without a single star missing.
Our 10-year workmanship warranty — roughly double what other companies in town offer — means that if a problem ever traces back to how your roof was installed, the same local team that built it will be the one standing on your driveway fixing it. Peace of mind isn't an upsell here; it comes with the roof.
ROOTED IN
OUR COMMUNITY
We live where we work. RuFR USA is based in Asheville, and every roof we touch is right here across Western North Carolina — which means the people whose roofs we build are our neighbors, and we see our work every time we drive through town. Our aim is simple: leave every community we serve a little stronger, a little drier, and a little better protected than we found it.
Our Story
MEET THE FOUNDER,
PARKER PITTILLO
RuFR USA is a new company — but the experience behind it is not. Before founding RuFR, Parker Pittillo spent years roofing across Colorado and Western North Carolina, guiding homeowners through roof replacements, storm claims, and everything in between while working for other roofing companies.
It was hands-on work that built a reputation the honest way — one roof, one homeowner at a time. Over those years, customer after customer took the time to leave a review, and again and again they mentioned Parker by name. That track record is exactly why RuFR exists today: to do that same work, under his own name, for his own neighbors in the mountains.
5+ Years of Homeowners Naming Parker
A TRACK RECORD THAT STARTED
BEFORE RUFR USA
RuFR USA may be a new company, but our roofing experience — and our reputation for taking care of homeowners — goes back much further. The reviews below were written by customers Parker personally assisted while working for other roofing companies before founding RuFR USA.
“Parker Patillo, our representative, was professional, responsive, provided stellar customer service, took time to educate and truly provided a great experience for a large, important purchase and addition to our home. We would definitely recommend this company and highly compliment Parker’s services and interactions, as well!”
Donna R.
Review of Parker’s work while employed by a previous roofing company.
“Parker was my rep, he was on time and professional throughout the whole process. Parker is a super honest and straightforward dude, who never left me hanging whenever I had any questions or concerns. Parker worked with my insurance company and even handled making the appointment with them, and waited at my house for the insurance guy who was late and made it all work out.”
Melissa L.
Review of Parker’s work while employed by a previous roofing company.
“Our Field Rep: Parker Pittilo was very responsive and very professional. They provided me with a dozen clients that had used them for a new roof. I called about 6 of them for a reference check and each one came back informing me how pleased they were with the work and results.”
Rafael D.
Review of Parker’s work while employed by a previous roofing company.
“I recently had my roof replaced. From start to finish, their team was professional, punctual, and thorough. They answered all my questions and made sure I was confident in every step of the process. The crew showed up on time, worked efficiently, and left my property spotless.”
Sean M.
Review of Parker’s work while employed by a previous roofing company.
“They did a great job from working with the insurance company to roof install. Parker was great to work with and I cannot count the times he checked on me either by phone or in person visit. He was such a pleasure to work with. Great service altogether.”
Stacy C.
Review of Parker’s work while employed by a previous roofing company.
“They helped us throughout the process and ensured that the work was done correctly and on time. Parker was particularly helpful in answering all our questions and helping us get the job done with a minimum of confusion.”
Tania W.
Review of Parker’s work while employed by a previous roofing company.
Where We Work
OUR SERVICE
AREAS
The six Western North Carolina cities we serve — tap yours for local details.
Homeowners across Western North Carolina choose RuFR USA for quality they can see and service they can trust. Hundreds of successful projects, every one reviewed at 5 stars — from quick repairs to full replacements, the words that come up are professionalism, honesty, and results that last.
What Homeowners Say
5-STAR RATED ACROSS WESTERN NC
"Rufr recently replaced our roof and several other items that had been damaged in a hail storm. I cannot say enough to describe the courtesy and efficiency they exhibited and the very professional manner in which they did their job. I heartily recommend them for any roofing needs you may have."
Lonnie H. — Arden, NC
"They did what they said they would do the company is a great company their work was spot on. Parker was an outstanding young man"
Robert C. — Brevard, NC
"Parker and his guys did a fantastic job replacing our roof which has 40 solar panels installed on it. We were promised a 10 year warranty on both the roof and solar, something other companies weren't able to do because they didn't do both trades. We had leaks before and now we don't - SO HAPPY"
Mike K. — Hendersonville, NC
Join Us
CAREERS & MORE
FROM RUFR
Roofing Careers
We don't just hire hands — we invest in people betting on themselves. Ambitious and driven? There's a place for you here.
Learn MoreOur Warranties
The 10-year workmanship warranty and CertainTeed coverage, explained line by line.
Learn MoreCredentials & Standards
BBB accreditation, insurance, and the installation standards behind the work.
Learn MoreREADY TO GET
STARTED?
Don't let a small roof problem grow into a big one. Schedule your free, no-obligation inspection with RuFR USA today.
(828) 222-3276Free inspection · Fully insured · 10-year workmanship warranty